Returns & Exchanges

At Sundance Ski Shop, we want to ensure you are fully prepared for the mountain; if your gear isn't the perfect fit, you can return unused items within 30 days of purchase. Please ensure all original tags are attached and equipment remains in its original, unmounted condition.

1

Initiate Your Return

Visit our online portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Pack Your Gear

Securely place the unused items in their original packaging, ensuring all manuals and accessories are included to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of your equipment, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing